Gave 3 options to choose the ductwork renovation to fit our budget.
Jesse has been servicing our account for years. Professional, timely, knowledgeable, nice, polite - he is the best! Dave Lane AC should be the #1 choice across the greater Houston area! More than highly recommend!
Very informative and quick! Understood the situation at hand! Getting it fixed promptly! Thank you!(this was yesterday)They ordered the part and were here early this morning to get it all fixed up! Everything is great and answered all of our questions ! Thank you so much!!!
The technicians at Dave Lane, especially Chris M. have always been prompt and thorough when servicing our commercial units.
Ronnie showed up promptly and figured out what was wrong quickly. I received an email estimate immediately and was able to order parts right away. Thank you.
They were hired to install two media filters and the work was done well, timely and professionally.
Prompt and great figuring out problems and fixing them.
Hugo and Jarrod were great. They were very efficient and professional, did a great job and cleaned everything up perfectly. We could tell that they cared about the work they were doing and that it was important to them that we were happy with the work.
Professional and courteous.
Woke up this morning to a furnace that wasn’t running. Thermostat simply said “call for service”. Called Hi-Tech because they are the only firm I allow to work on my systems. As luck would have it, it was a slow day and they had a tech at my house in less than 20 minutes (they are also fairly close to my house). My problem was diagnosed and repaired in less than 30 minutes. A low pressure warning on a small fan that expels exhaust gas through its vent. Now, the tech could have said “we need to replace that switch but instead it was merely a clog in a tube which is an integral part of the system’s safety mechanisms. This type of integrity is the reason I only call Hi-Tech Mechanical.
Very professional, quickly found the problem, explained it in detail, & provided me with the options I needed to make a decision.
Great service by Craig today. He knew exactly what the problem was.
Tech was on time and thorough. Thank you!
Called on Sunday for a thermostat issue (a day before a winter freeze). The technician was here within 2 hours and solved the problem within 15 minutes. I would highly recommend the company. Great service.
Professional, fast response and fixed our problem.
Technicians are superb. Great problem solvers with quick results. Dave Lane has done all of our AC and heating work including installs and workmanship is great. We would use o one else.
Updating my review to note our continued satisfaction with Dave Lane! We've been customers for several years now, and every time we've needed service, the team has been prompt, professional and courteous. We recently encountered some issues with our system, and the team went out of their way to send someone out quickly on the weekend to address the problem immediately. The "Comfort Club" has ensured our system is checked twice a year and saved us a significant amount of money on service calls. Highly recommend!great service!
Professional, on time and was able to fix the issue .
Jesse did a Great job, very professional and thorough.
He and his team were very polite and professional! They completed the job in a timely manner and went over in details of the new unit.
On time and technician was very professional.
Love Dave Lane ‘s Hi-Tech. They have taken care of my HVAC needs for over 10 and never disappoint. There tech always take care of my A/C and heating needs. They go the extra mile. Thanks to Jesse and Ryan, especially, because they have worked with me from the beginning.
chris is very polite & professional. good experience
Dave Lane's Hi-Tech Mechanical is always very professional. We love using their services. I highly recommend the company to anyone who needs A/C & heating services.
Excellent customer service
Called the Wednesday afternoon before Thanksgiving and they made it out to get us going. They had a really long day but so appreciated their responsiveness.
Ronnie always provide professional services and shows tremendous respect to us.
The technicians are always on time, knowledgeable and professional.
Professional, courteous service. Dave Lane AC is everything you would hope for in a service company. No "gotcha's" as they meet customer expectations through good communication.
And so courteous!!
Excellent service as always thank you
Dependable honest service.
* Dave Lanes has a comfort club agreement that I use every year. For a set price, I receive a A/C check up in the spring and my heater is maintained in the fall.I would not use anyone else.They have taken care of my system for many years now. Having them maintain the system I do not have any major breakdowns.The system was installed in 1998 & runs as cold and comfortable as it did on day one..Thank you Chris and Everyone at Dave Lane’s...
I had Dave Lane fix a clogged drain line and while there the technician Bryceson recommended that the rusty drain pan be replaced and a float valve shutoff switch be added. Two good investments to ensure no overflow leaks! Bryceson was extremely professional and helpful in answering my questions.
William Robert T.